Last Updated: [1st Sept 2026]
Welcome to the website of Haji Gulzar Surgical Hospital. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
These Terms & Conditions govern your use of the website and should be read together with our Privacy Policy and any other notices or policies published on the website.
1. Purpose of the Website
This website has been established to provide general information about Haji Gulzar Surgical Hospital, including its healthcare services, facilities, medical professionals, community-service initiatives, hospital news, announcements and other activities.
The information provided through this website is intended primarily for general informational purposes.
Although we make reasonable efforts to maintain accurate and current information, we do not guarantee that all information appearing on the website will always be complete, accurate, current or free from errors or omissions.
2. Medical Information Disclaimer
The website does not provide individualized medical advice.
Information concerning diseases, symptoms, treatments, procedures, medicines, healthcare services or other medical subjects appearing on this website is provided for general informational and educational purposes only.
Such information should not be regarded as:
- A medical diagnosis;
- A prescription;
- Individualized medical advice;
- A recommendation for a particular treatment; or
- A substitute for consultation with a qualified healthcare professional.
Medical decisions should be made after appropriate consultation, examination and assessment by a qualified medical practitioner.
Nothing contained on this website establishes a doctor-patient relationship merely because a visitor has accessed the website or read its content.
The practice of medicine and surgery remains subject to professional standards, clinical judgment, informed consent and applicable law. PM&DC’s current framework specifically recognizes patient safety, confidentiality, informed consent and professional accountability as core ethical obligations.
3. Emergency Medical Conditions
Visitors experiencing a medical emergency should contact the hospital directly or seek immediate assistance from an appropriate emergency medical facility or emergency service.
Visitors should not delay seeking urgent medical attention because of information obtained from this website.
The hospital does not guarantee that enquiries submitted through the website, email or other electronic communication channels will be received or answered immediately.
4. Appointments and Enquiries
Information submitted through an online form, email, telephone enquiry or other communication channel does not necessarily constitute a confirmed appointment or acceptance of a patient for treatment.
An appointment or service request becomes confirmed only when it has been accepted or confirmed through the hospital’s appropriate administrative or clinical process.
Appointment availability, consultation arrangements, fees, treatment plans and other hospital services may change without prior notice
5. Accuracy and Availability of Information
We make reasonable efforts to ensure that information published on the website is accurate and useful.
However:
- Services may change;
- Doctors’ availability may change;
- Hospital schedules may change;
- Fees and charges may change;
- Community-service programmes may be offered for limited periods or subject to eligibility;
- Photographs and illustrations may be representative rather than exact; and
- Information may occasionally become outdated before the website is updated.
Accordingly, visitors should confirm important information directly with the hospital before relying upon it.
6. Community-Service Initiatives
Haji Gulzar Surgical Hospital may publish information concerning free medical camps, medicines, blood-related initiatives, assistance for deserving patients, support for children with disabilities, charitable healthcare programmes and other community-service initiatives.
Such programmes may be subject to:
- Availability of resources;
- Eligibility criteria;
- Medical assessment;
- Availability of medicines or treatment;
- Programme-specific conditions; and
- Changes in schedule or duration.
Publication of a community-service announcement on the website does not, by itself, constitute a guarantee that every visitor will qualify for or receive a particular service.
7. User-Submitted Information
Where the website permits visitors to submit enquiries, comments or other information, users agree to provide information that is accurate to the best of their knowledge.
Users should not submit confidential medical records, diagnostic reports, prescriptions, identification documents or other highly sensitive information through ordinary website forms unless specifically instructed by the hospital through an appropriate secure channel.
The hospital reserves the right not to respond to submissions that are unlawful, abusive, misleading, threatening, defamatory, fraudulent or otherwise inappropriate.
8. Intellectual Property
Unless otherwise stated, the content of this website—including its text, photographs, graphics, logos, design elements, videos, articles and other material—is owned by or used with permission by Haji Gulzar Surgical Hospital and is protected by applicable intellectual-property laws.
Visitors may view and use website content for personal, non-commercial and informational purposes.
No substantial portion of the website may be reproduced, copied, modified, distributed, commercially exploited or republished without prior written permission, except where permitted by applicable law.
The name Haji Gulzar Surgical Hospital, its logo, branding and related materials may not be used in a manner that suggests endorsement, affiliation or authorization without appropriate permission.
9. Photographs and Hospital Events
The hospital may publish photographs and videos relating to hospital activities, medical awareness programmes, community-service initiatives, events and other activities.
Reasonable care will be taken regarding the publication of identifiable patients, children and vulnerable persons, including obtaining appropriate consent where required.
Visitors may not reproduce, commercially exploit or misrepresent photographs or videos published on the website without permission.
10. Third-Party Websites and Services
The website may contain links to third-party websites and services, including:
- Google Maps;
- Facebook;
- Instagram;
- YouTube; and
- Other external websites or resources.
These links are provided for convenience and informational purposes.
The hospital does not control the content, availability, security or privacy practices of third-party websites and is not responsible for their policies or activities.
Your use of third-party services is subject to the terms and policies of the relevant third party.
11. Google Maps, Analytics and Cookies
The website may use third-party services including Google Maps and Google Analytics.
These services may collect certain technical or usage information in accordance with their respective policies.
The use of cookies and similar technologies is explained in our Privacy Policy and, where applicable, our Cookie Policy.
12. Prohibited Use
Visitors must not use this website:
- For any unlawful purpose;
- To attempt unauthorized access to the website or its systems;
- To introduce malicious software or harmful code;
- To interfere with website operation or security;
- To impersonate another person or organization;
- To submit fraudulent or misleading information;
- To harvest or collect information about other users without authorization;
- To reproduce or exploit protected content without permission; or
- In any manner that could damage the reputation, security or legitimate interests of the hospital or others.
13. Website Security
We take reasonable measures to maintain the security and availability of the website.
However, no website, server, electronic communication or transmission over the Internet can be guaranteed to be completely secure or uninterrupted.
Visitors therefore use the website at their own risk.
14. Limitation of Liability
To the extent permitted by applicable law, Haji Gulzar Surgical Hospital shall not be responsible for losses, damages or consequences arising solely from:
- Reliance upon general information published on the website;
- Temporary unavailability of the website;
- Errors or omissions in website content;
- Technical interruptions;
- Third-party websites or services; or
- Unauthorized access beyond reasonable control of the hospital.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
15. No Waiver of Patient Rights
Nothing contained in these Terms & Conditions is intended to waive, restrict or diminish any mandatory legal, professional or patient rights applicable to healthcare services.
These website terms do not replace:
- Informed-consent documents;
- Patient rights and responsibilities;
- Hospital admission documentation;
- Treatment-specific consent;
- Clinical policies;
- Professional obligations; or
- Any rights or remedies available under applicable law.
16. Changes to These Terms
Haji Gulzar Surgical Hospital may modify these Terms & Conditions from time to time to reflect changes in the website, services, technology, legal requirements or hospital policies.
The updated version will be published on this page with a revised “Last Updated” date.
Continued use of the website after an updated version has been published constitutes acceptance of the revised terms to the extent permitted by law.
17. Governing Law
These Terms & Conditions shall be interpreted in accordance with the laws applicable in Pakistan, subject to any mandatory legal provisions applicable to the particular circumstances.
Nothing in these Terms & Conditions prevents a person from exercising any right or pursuing any remedy available under applicable law.
Last Updated: [1st Sept 2026]
